"Performed diagnostic on the unit as a callback visit. The customer reported that dryer making noise. Upon inspection, I performed function test and confirmed that the issue is new and unrelated to the previousrepair completed on 11/17. Since this is a new problem and not related to the prior repair, the visit is not normally covered under warranty. In order to resolve the problem, the following repair is needed: replace drum rollers. . Previous service call and labor covered as a courtesy. The customer approved the repair during this visit, and the required parts were installed successfully. After installation, I performed functional testing to confirm the repair. The unit is now operating as designed. This repair resolves the previously identified issue.; used 4 4581EL2002L (DRUM ROLLERS (2)) from stock"

"The client requested annual maintenance on the dryer. $299No prior complaints about the unit's performance were reported by the customer.Performed the following tasks:-Vacuumed dryer interior (lint chute, blower housing, motor bay)-Inspected belt, idler pulley, rollers, and seals-Functional test of heating cycle and temperature rise-Performed airflow test at unit-to-wall vent connectionResult:Upon inspection, no issues observed dryer in good condition."

"Performed diagnostic on the unit. The customer reported that refrigerator not cooling. Upon inspection, I performed physical test on start device. The results showed that starter blown. The issue occurred due to wear and tear. In order to resolve the problem, the following repair is needed: replace start device. The customer approved the repair during this visit, and the required parts were installed successfully. After installation, I performed functional testing to confirm the repair. The unit is now operating as designed. This repair resolves the previously identified issue. This repair is not covered under our 90-day labor warranty or 1-year parts warranty as parts were sourced and provided by customer."

"Performed diagnostic on the unit as a callback visit. The customer reported that dryer squeaking. Upon inspection, I performed physical test on pulley and confirmed that the issue is the same as the one previously repaired on 7/14/25. Since the same problem reoccurred after 90 days but within 1 year of the original repair, the part is covered under warranty, but labor and service call fees apply for todays visit to cover diagnostic and installation. The required idler pulley was replaced. After installation, I performed functional testing to confirm the repair. The unit is now operating as designed. This repair resolves the previously identified issue and was completed under parts-only warranty coverage.This repair remains covered under the original 1-year parts warranty from the first installation date (subject to manufacturer availability).; used 1 De3002a"

"Performed diagnostic on the unit. The customer reported that washer not starting. Upon inspection, I performed function testing and ran test cycle. All components tested within manufacturer specifications, and no mechanical, electrical, or operational issues were detected during the visit. At this time, the unit is operating as designed and does not require any repairs. The customer was educated on proper use and advised to continue monitoring the appliance and to contact us if the issue reoccurs or worsens.