"The customer reported that the dryer has moisture on the side. Upon inspection, I discovered that the vent hose was disconnected. The issue occurred due to a prior repair. In order to resolve the problem, the following repair is needed: reinstall the vent hose. This repair is covered under warranty."

"The client requested annual maintenance on the washer. No prior complaints about the unit's performance were reported by the customer. Performed the following tasks:- Visual inspection of hoses, pump, seals, and shocks-Visual inspection of door rubber gasket for mold or wear-Cleaned detergent drawer & drain pump filter-Ran cleaning cycle with approved agent-Functional check of spin cycle, balance, and door latch. Result: Upon inspection, no issues observed, washer in good condition; used 1 W10501250 (AFFRESH WASHER CLEANER) from stock."

"Performed a diagnostic on the unit. The customer reported that the boil is not working. Upon inspection, I performed an igniter test. The results showed that the igniter was faulty. The issue occurred due to wear and tear. To resolve the problem, the following repair is required: replace the broil igniter. The customer approved the repair during this visit, and the required parts were installed successfully. After installation, I performed functional testing to confirm the repair. The unit is now operating as designed. This repair resolves the previously identified issue. ; used 1 IG9998 (IGNITER - OVEN GLOW - BAKE) from stock."

"The client requested annual maintenance on the washer. No prior complaints about the unit's performance were reported by the customer.Performed the following tasks:- Visual inspection of hoses, pump, seals, and shocks-Visual inspection of door rubber gasket for mold or wear-Cleaned detergent drawer & drain pump filter-Ran cleaning cycle with approved agent-Functional check of spin cycle, balance, and door latch. Result: Upon inspection, no issues observed; washer in good condition. Used 1 W10501250 (AFFRESH WASHER CLEANER) from stock

"Performed a diagnostic on the unit. The customer reported that the refrigerator was not cooling. Upon inspection, I performed a defrost system test. The results showed that the bi-metal was broken. The issue occurred due to wear and tear. In order to resolve the problem, the following repair is needed: replace the bi-metal. The customer approved the repair during this visit, and the required parts were installed successfully. After installation, I performed functional testing to confirm the repair. The unit is now operating as designed. This repair resolves the previously identified issue. Used 1 WR50X10068 (DEFROST LIMIT AND DEFROST EVAPORATOR) from stock."