"Performed diagnostic on the unit. The customer reported that oven not heating. Upon inspection, I performed function test. The results showed that igniter faulty, knob broken, and thermostat stem stripped. The issue occurred due to wear and tear. In order to resolve the problem, the following repair is needed: replace thermostat, knob and igniter. The total cost for the repair will be determined upon conclusion of price and availability request from manufacturer. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), rqstng P&A on 1 7404P098-60 (THERMOSTAT) and 1 74001254 (KNOB)"

Performed diagnostics on the unit. The customer reported that the freezer has frost on the back. Upon inspection, I performed a defrost test. The results showed that the defrost bimetal was faulty. The issue occurred due to wear and tear. In order to resolve the problem, the following repair is needed: replace the bimetal. The customer approved the repair during this visit, and the required bimetal was installed successfully. After installation, I performed functional testing to confirm the repair. The unit is now operating as designed. This repair resolves the previously identified issue. Used 1 WR50X10068 (DEFROST Bimetal) from stock

Performed diagnostics on the unit. The customer reported that the dryer vent came off. Upon inspection, I performed a vent test. The results showed that the vent hose ruptured. The issue occurred due to a bad installation. In order to resolve the problem, the following repair is needed: replace the vent hose. The customer approved the repair during this visit, and the required vent hose was installed successfully. After installation, I performed functional testing to confirm the repair. The unit is now operating as designed. This repair resolves the previously identified issue.

Performed diagnostics on the unit. The customer reported that the washer was moldy. Upon inspection, I performed a function test. The results showed that the tub was moldy. The issue occurred due to age. In order to resolve the problem, the following repair is needed: separate the basket and tub and clean in between. The total cost for the repair is not cost-effective due to the unit being almost 10 years old and the intensity of labor. Recommend replacing the machine.

"Performed diagnostic on the unit. The customer reported that washer knob just spins. Upon inspection, I performed timer test. The results showed that timer faulty. The issue occurred due to wear and tear. In order to resolve the problem, the following repair is needed: replace timer. The total cost for the repair will be determined upon conclusion of parts and availability request from manufacturer. Service call $119. Unit to remain unplugged until repair is made.; rqstng P&A on 1 WP3952888 (TIMER ASSM)"