"Returned to complete the repair on the unit after the initial diagnosis. The required mullion heater and left door seal were installed successfully.After installation, I performed functional testing to confirm the repair.The unit is now operating as designed. This repair resolves the previously identified issue of moisture. Heater replaced under warranty."

"Performed diagnostic on the unit as a callback visit. The customer reported that refrigerator have moisture in between. Upon inspection, I performed door test and confirmed that the issue is new and unrelated to the previous repair completed. Since this is a new problem and not related to the prior repair, the visit is not covered under warranty. In order to resolve the problem, the following repair is needed: replace left door gasket and warranty flipper. The total cost for the repair is $299.; O-emld tckt"

"The client requested annual maintenance on the washer. No prior complaints about the unit's performance were reported by the customer. Performed the following tasks:-Visual inspection of hoses, pump, seals, and shocks-Visual inspection of door rubber gasket for mold or wear-Cleaned detergent drawer & drain pump filter-Ran cleaning cycle with approved agent-Functional check of spin cycle, balance, and door latch Result: Upon inspection, no issues observed; washer in good condition. Used 2 W10501250 (AFFRESH WASHER CLEANER) from stock"

"Performed diagnostic on the unit. The customer reported that the washer was leaking and smelled burnt. Upon inspection, I performed leak detection. The results showed that the filter was unscrewed and dirty. The issue occurred due to external influences. To resolve the problem, the following repair is needed: clean the filter and secure it properly

Performed diagnostics on the unit. The customer reported that the refrigerator was completely dead. Upon inspection, I performed a control board test. The results showed that the control and inverter were faulty. The issue occurred due to wear and tear. In order to resolve the problem, the following repair the is needed: replace control and inverter.