"Performed diagnostic on the unit. The customer reported that icemaker melting. Upon inspection, I performed drain pump test. The results showed that drain pump faulty. The issue occurred due to wear and tear. In order to resolve the problem, the following repair is needed: replace drain pump. The total cost for the repair is $1731.20, with $199 already owed for the service call. If you choose to proceed, the remaining balance will be $1532.20.; O-emld tckt"

"Returned to complete the repair on the unit after the initial diagnosis. The required door boot was installed successfully. After installation, I performed functional testing to confirm the repair. The unit is now operating as designed. This repair resolves the previously identified issue of leaking."