"Performed a diagnostic on the unit. The customer reported that the dishwasher has no power. Upon inspection, I performed a control board test. The results showed that the control board was blown. The issue occurred due to insect interference. In order to resolve the problem, the following repair is needed: replace the main control board.

"Performed diagnostic on the unit. The customer reported that washer stops randomly. Upon inspection, I performed door latch test. The results showed that door latch out of spec. The issue occurred due to wear and tear. In order to resolve the problem, the following repair is needed: replace door lock. After installation, unit also exhibiting wiring issues. Due to cost effectiveness it is recommended to replace the washer.

"Performed diagnostic on the unit. The customer reported that washer leaking. Upon inspection, I performed function test. The results showed that tub leaking. The issue occurred due to wear and tear. In order to resolve the problem, the following repair is needed: replace tub. The total cost for the repair exceeds cost of new unit.

"Performed diagnostic on the unit. The customer reported that washer banging around. Upon inspection, I performed physical assessment of suspension . The results showed that shocks leaking oil and springs worn sagging tub. The issue occurred due to overloading. In order to resolve the problem, the following repair is needed: replace springs and shocks.

"Returned to complete the repair on the unit after initial diagnosis. The required part, TCO harness, was installed successfully. After installation, I tested the unit and confirmed that it is now operating as expected. This repair resolves the previously identified issue: not drying dishes."